Ransomware

Remove Acuna Virus (.[Cusapool@firemail.cc].Acuna Files Ransomware) – Phobos Ransomware

What Is Acuna Virus

Acuna Virus is another very nasty and dangerous computer infection. It is a file encrypting malware that can do major damage to any Windows PC. This dubious virus has been created by hackers to extort money from innocent users. This perilous threat is mostly getting distributed via spam email campaigns, free third party programs and malicious websites. Once it get installed on your PC, it will deeply scan your entire hard drive for files. Then after, Acuna virus will encrypt all your data with a strong encryption algorithm. It will also change the extension of your files and make them completely useless. When you try to access any of your data, a warning message will appear that will demand ransom money in return of your files.

*.zip, *.rar, *.7z, *.tar, *.gzip, *.jpg, *.jpeg, *.psd, *.cdr, *.dwg, *.max, *.bmp, *.gif, *.png, *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.txt, *.pdf, *.djvu, *.htm, *.html, *.mdb, *.cer, *.p12, *.pfx, *.kwm, *.pwm, *.1cd, *.md, *.mdf, *.dbf, *.odt, *.vob, *.ifo, *.lnk, *.torrent, *.mov, *.m2v, *.3gp, *.mpeg, *.mpg, *.flv, *.avi, *.mp4, *.wmv, *.divx, *.mkv, *.mp3, *.wav, *.flac, *.ape, *.wma, *.ac3 and many more.

Once this perilous virus get success to encrypt your files, Acuna virus will also leave ransom note on your computer in TEXT or HTML format. It can also change your desktop background with ransom image. This nasty threat will give you some time to pay the ransom money. It also threatens users that it will delete all the infected files if user don’t pay the ransom money within given time. This notorious Acuna virus is completely a scam and it will not return your files if you pay the ransom money. Currently there is no method available to decrypt files encrypt by this nasty virus. So you have to first remove this infection from your system and then recover your data with any data recovery software. So don’t waste your time and try to remove Acuna virus completely from your system.

Acuna Virus

Actually, the Acuna Virus stands for a malicious ransomware infection & belongs to Phobos ransomware family. Acuna Virus was elaborated specifically to encrypt all important file types. Once the file is encrypted by this nasty ransomware virus then the people are not able to use them. Acuna Virus adds the “.[Cusapool@firemail.cc].Acuna” extension for each and every file encrypted by it. For example, suppose the file “myphoto.jpg”, once it encrypted by Acuna Virus, it will be renamed into “myphoto.jpg.[Cusapool@firemail.cc].Acuna”. As quickly as the encryption is completed, Acuna Virus automatically places a special text file into each and every folder containing the encrypted data.

Threats like Acuna Virus can keep coming back to your system if its core files are not completely removed. So we recommend downloading SpyHunter 5 Anti-Malware to scan for malicious programs. This may save you precious time and effort.

Special Offer: SpyHunter 5 Anti-Malware allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Review SpyHunter’s EULAThreat Assessment Criteria, and Privacy Policy

How Acuna Virus attack

The Creators of this nasty threats uses severe malign and cunning tricks to spread this malicious malware. Acuna Virus could be uploaded on a public server bundled with some freeware programs available for easy download. Spam email attachments are also one of the most effective and commonly used method for this types of malicious malware distribution. Downloading free or illegal files like cracks software, illegal patches or torrent files could also be source for this dangerous and nasty Acuna Virus infection. If you really want to avoid this risky virus or similar threats in future then do not open any fake spam emails attachments, never download any single crack files, do not visit porn or torrent websites and always choose custom installation method to avoid any malicious attachments. Make sure to create restore points on your system and always keep backup of your important files & data.

Threat Analysis

Name Acuna
Type Ransomware
Threat Level High (Can make your entire PC useless).
Family Phobos
Ransom Note _Readme.txt
File Extension .[Cusapool@firemail.cc].Acuna
Symptoms All your files (photos, videos, documents) are locked and you can’t open them.
Distribution Through spam emails, fake pop-ups, malicious sites, bundled freeware, porn or torrent sites.
Working Acuna Virus encrypt your files then demands a ransom to give you decryption key.
Removal Download Spyhunter 5 Anti-Malware
Recovery Download Data Recovery Software

Ransom note left by Acuna Virus contains the following text:

Acuna Virus is a very harmful & dangerous malware and it is only interested in your money. The note left by this nasty infection on your computer screen clearly says that you must need to pay to get your files or data back. There is no any discussion about the payment, no negotiation only the demand and time limit. Hacker’s claim to give you decryption key when you pay the ransom money but there is no any proof that they will keep their promise and give you the decryption key. The ransom note left by Acuna virus on screen contains following text :–

info.hta:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail: Cusapool@firemail.cc
Write this ID in the title of your message -
To increase the likelihood of receiving a response to your request, also duplicate your letters to the following e-mails:zezoxo@libertymail.net and togerpo@zohomail.eu
For quick and convenient feedback, write to the online operator in the Telegram messenger: @zezoxo
(The username of the Telegram account must be exactly the same as above.)
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
Attention!
To get guaranteed assistance in decrypting your files, please contact only the contacts indicated in this note, otherwise we are not responsible for the decryption!
Do not rename encrypted files.
Do not try to decrypt your data using third-party software, as this may result in irreversible data loss.
Decrypting your files with the help of third parties may increase the price (they add their fee to ours) or you risk losing money without receiving files decryption in return.
!!! When contacting third parties, we do not give a guarantee for decryption of your files !!!
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click \'Buy bitcoins\', and select the seller by payment method and price.
hxxps://localbitcoins.com/buy_bitcoins

Also you can find other places to buy Bitcoins and beginners guide here:
hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/
==============================================

!! All your files are encrypted !!!
To decrypt them, send an email to this address: Cusapool@firemail.cc.
To increase the likelihood of receiving a response to your request, also duplicate your letters to the following e-mails:
zezoxo@libertymail.net and togerpo@zohomail.eu
For quick and convenient feedback, write to the online operator in the Telegram messenger: @zezoxo
(The username of the Telegram account must be exactly the same as above.)

Attention!!!
To get guaranteed assistance in decrypting your files, please contact only the contacts indicated in this note, otherwise, we are not responsible for the decryption!

How To Remove Acuna Virus From PC

To remove Acuna Virus from your infected computer, you have to completely remove all the hidden files and left overs associated with this infection. Keep in mind that it may have distributed its copies at different locations on your system under different names. It could be quite time taking to detect those files manually, so you can try Automatic Malware Scanner to see if it can detect those threats for you. Well, before starting the removal process users must know that manual option is quite tricky and time consuming, hence users will need essential technical expertise in order to remove Acuna Virus Ransomware using manual method.

Moreover any kind of mistake or technical complication will land the users in even worst circumstances and can make your system completely unusable. However, if you have good technical skills then follow the bellow methods carefully in order to get rid of Acuna Ransomware manually from your Windows PC. Manual detection can take lots of time and there is also a high probability that will delete wrong files which can damage your system. Therefore, FOR THE SAFETY OF YOUR SYSTEM, we highly recommend you to choose SpyHunter’s automatic malware scanner to see if it can detect this infection on your computer. You can download the trial version of software to scan your computer. If the software detect Acuna Virus infection on your system then only purchase the license to remove detected threats from your system.

    • Download and Install the Automatic Scanner on your machine.
 
  • Now double click on the installer file then click Yes to install the program.
spyhunter installer
  • Launch the application and click on Start Scan Now button to scan your Machine.
Acuna
  • Software will take some time to find all hidden threats and malware on your System.
  • Finally click on Next button to see results and remove Acuna Virus and other infections.
Acuna

Some Very Amazing & Powerful Features Of SpyHunter::–

  1. Malware Detection & 100%Removal – Easily Detect and remove spyware, rootkits, ransomware, viruses, browser hijackers, adware, keyloggers, trojans, worms and other types of malware.
  2. Custom Scan – This amazing feature gives you freedom to easily scan any part of your system particularly to find hidden threats including external hard drives or USB drives.
  3. Real Time Protection – Advanced system guard feature has malware blocking technology which helps to protect your system against malware attacks, threats and other harmful objects.
  4. Technical Support – It is one of the best feature that provide you ’24×7′ technical help to the users of custom malware fixes, specific to unique malware problems.

Recover Your All Encrypted Files Using Data Recovery Software

If you don’t have backup of your files or data then you can try using our most powerful data recovery software to restore your encrypted files or data. First of all Download the free scanner and scrub your computer system for files. Once the software will scan your entire hard drive, it will automatically show the preview of files which can be recovered. Once it can find the data which you are looking for then you will have to register the software. Then after you can select the files you want and recover them very easily.

  • At first download the Stellar Data Recovery software on your computer system.
  • Install the application, launch it and select type of the Data you want to recover then click on Next button.
  • After that Select the folder location, Drive or volume you want to scan for data then click on Scan button.
Acuna
  • After scan, choose & select the files and click on recover button to save your recovered files.
Acuna

Remove Acuna Virus with Manual Solution Method.

Very Important Note :- For the safety of your Computer, before you start the Acuna manual removal method, At first kindly confirm the following things::– 1. You should have good experience for removing virus and malware by manual Technique. 2. Your computer techniques should must reach the level of system experts. 3. You should have very friendly with Registry and clearly know that what harmful consequence may occur for your any mistake. 4. You are also capable to reverse the wrong operations during Acuna manual removal method.

If you do not fulfill the following term and conditions, then manual removal may be very risky option for you. If you make little mistake or delete wrong registry file, you might end up corrupting your entire OS. So we suggest you to give a chance to automatic malware scanner to whether it will find threats for you.

Manually Remove Acuna Ransomware From System

Step 1 -Start PC In Safe Mode With networking

  • Click “Windows+R” keys on your keyboard.
  • Type “msconfig” in Run Box and Click OK.
  • A new System Configuration box Window will get opened before your computer screen.
  • Select Boot menu from system configuration box then choose Safe Boot option and click on OK button.

Step 2 – Kill Acuna Related Process from Task Manager

  • Press Ctrl+Alt+Del keys simultaneously to open Task Manager.
  • Windows Task Manager will appear on your computer screen.
  • Now click on Process tab to see all running process in your PC. Select all malicious process and Process and click End Process option.

Threats like Acuna Virus can keep coming back to your system if its core files are not completely removed. So we recommend downloading SpyHunter 5 Anti-Malware to scan for malicious programs. This may save you precious time and effort.

Special Offer: SpyHunter 5 Anti-Malware allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Review SpyHunter’s EULAThreat Assessment Criteria, and Privacy Policy

Step 3 – Uninstall Acuna from Windows PC

Uninstall Acuna from Windows XP System

  • Click on from Start button. Now Go to the Control Panel option.
  • In Control Panel Windows you can see Add or Remove Programs option.
  • Choose the program related to Acuna and then click Remove tab.
  • Wait for the process to be end and then restart your system.

Uninstall Acuna from Windows Vista PC

  • Click on the “Windows flag” from bottom left corner of your system screen. Now go to the Control Panel option of your PC.
  • In Program section click on Uninstall a Program option.
  • Here you can see the programs installed in your PC. Select Acuna and make a right click on it then select Uninstall option.
  • Click on OK if confirmation is asked and wait for the process to end.

Uninstall Acuna from Windows 7 PC

  • From Start menu open Control Panel.
  • Under Program option click on Uninstall a program option.
  • From the list of all programs select the Acuna Virus related malicious program. Finally click onto the Uninstall Tab.

Uninstall Acuna Virus from Windows 8 PC

  • From right corner of screen click on search option and Type Control Panel.
  • In Control Panel Windows click on Uninstall a program.
  • Select and Uninstall all kind of programs related to Acuna infection installed in your system.

Uninstall Acuna from Windows 10 PC

  • In Start Menu search for Setting Option.
  • Now go to App and Feature option from the Setting box
  • Select the programs related to Acuna infection and click on Uninstall button.

Step 4 – Delete Acuna Virus from Registry Entries

  • Press Windows and R buttons together to Open Run.
  • Type “regedit” in Run box and clock on OK tab.
  • Select all the Acuna related malicious entries and remove them completely.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe “Debugger” = ‘svchost.exe’
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Acuna
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “WarnOnHTTPSToHTTPRedirect” = ’0′
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings “WarnOnHTTPSToHTTPRedirect” = ’0′
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore “DisableSR ” = ’1′
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe “Debugger” = Acuna
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe “Debugger” = Acuna
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “3948550101″
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “xas”
HKEY_CURRENT_USER\Software\Acuna

Well, usually the manual removal method helps the users to remove Acuna completely. However, at times it has been seen that manual methods fails to remove this nasty threats permanently. If you are facing the same kind of situation then you should better opt for Automatic Malware Scanner to see if it can detect virus on your computer.

Threats like Acuna can keep coming back to your system if its core files are not completely removed. So we recommend downloading SpyHunter 5 Anti-Malware to scan for malicious programs. This may save you precious time and effort.

Special Offer: SpyHunter 5 Anti-Malware allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Review SpyHunter’s EULAThreat Assessment Criteria, and Privacy Policy

Step 5 – Remove Acuna From Your Browser

Remove Acuna Related Extension From Chrome

  • Open your Chrome Browser and click Hamburger icon from the top right corner.
  • Now go to Tools menu and select the Extension option.
  • Here you can see the list of all installed extensions.
  • Find and select Acuna related extension and click on Trash icon.
  • Now restart your browser and enjoy web surfing.
.Acuna File Virus

Remove Acuna Extension From Mozilla Firefox

  • Open Mozilla Firefox Browser and click Menu icon from the top right corner.
  • Now Select the Add-Ons option.
  • Click on the Extensions option from left panel.
  • Choose and remove all Acuna related extensions.
.Acuna File Virus

Remove Acuna From Microsoft Edge

  • Open Microsoft Edge and click on “More” icon.
  • Choose “Settings” option and select “Extensions”.
  • Select and remove unwanted extension from your browser.
.Acuna File Virus

Remove Acuna Extension From Internet Explorer

  • Open Internet Explorer and Click on Tools menu.
  • Now select Manage Add-ons option from the drop down list.
  • Select Toolbar and Extensions option from left panel.
  • Choose and disable Acuna related extensions.
.Acuna File Virus

Remove Acuna From Apple Safari

  • Open Safari browser > Click on Safari menu > select preferences.
  • Click on “Extensions” tab to list all the installed extensions.
  • Find and remove malicious program completely.
.Acuna File Virus

Reset Your Browser To Default Settings

Reset Google Chrome To Default

  • Open Google Chrome browser and open “Settings” option.
  • Scroll down to the bottom of the page and Select “Advanced Settings” option.
  • Press the “Reset Settings” button finally to complete process.
.Acuna File Virus

Reset Firefox To Default

  • Open Mozilla Firefox browser and Click on “Menu” option then Select (?) icon.
  • Now go to the the “Troubleshooting Information” option.
  • Then Click on the “Refresh Firefox” button and confirm.
.Acuna File Virus

Reset Edge To Default

  • Open Edge browser and click on “more icon” then select “settings”.
  • Now click on the “Choose what to clear” Option.
  • Tick mark “first three options” and click on “Clear” button.
.Acuna File Virus

Reset IE To Default

  • Open IE browser and click on “Gear” icon then choose “Internet options”.
  • Now go to the “Advanced” tab and press the “Reset” button.
  • Choose “Delete personal settings” and press “Reset” button.
.Acuna File Virus

Reset Safari To Default

  • Open “safari” browser and Click on “Safari” menu then select “Reset Safari” option.
  • Now select all your preferred options to clear and then finally click on Reset button.
.Acuna File Virus

Block Unwanted Pop-ups On Your Browser

Block Unwanted Acuna Popups on Google Chrome

  • Open your Chrome browser and go to settings option.
  • Now select the “Show advanced settings” option.
  • Find out the Privacy tab and click on Content settings.
  • Choose “Do not allow any site to show pop-ups (recommended)” option.

Block Unwanted Acuna Popups on Mozilla Firefox

  • Open your Mozilla Firefox web browser.
  • Click on menu button and choose Options.
  • In the Content tab, check the “Block pop-up windows” option.

Block Unwanted Acuna Popups on Microsoft Edge in Windows 10

  • Open Microsoft Edge browser and Click on (…) option.
  • Select “Settings” and choose “View advanced settings” option.
  • Now turn ON the Block pop-ups option.

Block Unwanted Acuna Popups on Internet Explorer

  • Open Internet Explorer and Click on Tools button.
  • Select Pop-up Blocker and check the Turn on Pop-up Blocker option.
  • Now turn on the pop-up blocker.

Block Phishing and Malicious Website

Block Phishing and Malicious Website in Google Chrome

  • Open Google Chrome and click on Chrome menu icon from top right corner.
  • Click on the Show advance setting option from the bottom on your browser.
  • From the Privacy section click the check box to Enable Phishing and Malware Protection option.
.Acuna File Virus

Block Phishing and Malicious Website In Firefox

  • Open Mozilla Firefox and click on menu icon from the top right corner.
  • Click on Option Menu and Choose Security option.
  • Click on Security option and Tick the following option.
.Acuna File Virus
  1. Warn me when sites try to install add-ons.
  2. Block reported attack sites
  3. Block reported web forgeries

Enable SmartScreen Filter in Microsoft Edge

  • Open Microsoft Edge browser and Click on (…) option and select settings.
  • Click on Settings option and tap on View Advance Settings.
  • Scroll down and turn ON “Help protect my PC from malicious sites and downloads with SmartScreen Filter” option.
.Acuna File Virus

Enable SmartScreen Filter in Internet Explorer

  • Open Microsoft Internet Explorer web browser in your PC.
  • Select the Safety option from upper menu list.
  • Now hit Report Unsafe website option to enable safe browsing.
.Acuna File Virus

Note : If you have followed all the above manual steps and still unable to remove Acuna infection then you are suggested to take professional help. You should choose a powerful malware removal tool to see if it can remove the infection from your computer.

Optional – How To Avoid Threats Like Acuna

As it is said that prevention is always better than cure. You can protect your system by paying a little bit of extra attention. You can follow some prevention tips to avoid harmful and malicious threats like Acuna.

Backup – Always keep backup of your important data. It is not sure when your system get infected by any harmful threat that will completely destroy your system and corrupt your data.

Use Firewall – It is the most important and primary security for your computer. Be sure that your firewall is activated so that it can easily block any malicious process like Acuna that try to intrude your computer.

Anti-virus Program – You must use powerful anti-virus or anti-malware protection with real time protection. Use any program that can block any malicious threat or virus and protect your system from threats in real time.

Scan USB drive – Always scan the use drive before copying the data. Most of the times, your system get infected by viruses when you insert any infected external storage device to your computer.

No Spam Emails – Try to avoid opening spam emails. Never open any spam email sent by unknown sender specially when it contains any attachment. Cyber crooks mainly uses spam email techniques to distribute threats like Acuna directly to the user’s computer.

Freeware Download – Bundled freeware programs are also one of the major way to spread malicious threats. You must not download from untrusted or insecure websites. Also choose custom installation method to avoid any harmful attachment.

Avoid Fake Update – Do not download update for your system programs from any unsafe website. Any unknown and random pop-up that ask you to download update for your system program can execute malicious codes like Acuna on your system. Always prefer official website for downloading update for any program.

Do Not Click Spam Links – When you get any unknown pop-up while browsing the Internet then do not click on it. Avoid visiting to malicious or pornographic websites as they can also inject nasty threats on your computer.

Threats like Acuna can keep coming back to your system if its core files are not completely removed. So we recommend downloading SpyHunter 5 Anti-Malware to scan for malicious programs. This may save you precious time and effort.

Special Offer: SpyHunter 5 Anti-Malware allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Review SpyHunter’s EULAThreat Assessment Criteria, and Privacy Policy

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